Dispatch at a glance
A calm dashboard shows today's load, work in progress and items that need attention without turning the product into a wall of analytics.
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Fieldnote
A mobile-first scheduling and job-documentation product for field-service teams that need less paperwork and a clearer view of what is happening in the field.
Client identity, production data and production screenshots are withheld due to confidentiality obligations. Interface visuals shown here are anonymised representations of the product.
The problem
Field teams lose context between the office and the job site.
Small service businesses often coordinate work through phone calls, paper worksheets, messaging apps and disconnected photo folders. Dispatch knows one version of the job, the technician knows another, and the final documentation is assembled afterwards.
Fieldnote starts from one question: what is the smallest shared workspace that makes the hand-off from scheduling to completion obvious?
Product direction
Phone-first job view
Technicians see address, tasks, notes, photos and status in one place. The most important action stays reachable with one hand.
Structured close-out
Completion requires the useful evidence — checklist, notes and photos — so office staff do not have to chase missing information later.
Engineering approach
Designed for unreliable real-world conditions.
- Progressive web app or compact cross-platform client to avoid unnecessary deployment friction.
- Offline-tolerant job data with a clear sync state for technicians working in weak coverage areas.
- Role-based access for dispatch, technicians and administrators.
- Immutable audit events for status changes and completion records.
- Background image uploads with sensible compression and retry behaviour.
- API-first backend so scheduling, invoicing or CRM systems can be integrated later.
Have a similar problem?
We can shape the first useful version.
Tell us what your team currently does manually and where the process breaks down.